In today’s competitive marketplace, effective quality management is indispensable. Customers want to be confident that they are doing business with an organization that can meet or exceed their requirements in a timely manner.
We are pleased to inform you that on December 28th, 2009, Datacolor received its ISO 9001:2008 recertification for its Quality Management System at the company’s U.S.-based Lawrenceville, NJ, and Suzhou, China manufacturing facilities. Because it is an internationally recognized quality management system, ISO 9001:2008 certification gives Datacolor customers that confidence.
“We are very proud of our Lawrenceville and Suzhou teams for their contribution in helping us earn this prestigious recertification, which is accomplished by only a small percentage of companies,” says Niraj Agerwal, Vice President of Marketing for Datacolor. “This is just one more example of our ongoing commitment to achieving excellence in everything we do.”
What does it mean being ISO 9001:2008 certified?
In simple terms, it means ‘For us, you come first.’ In other words, it means that Datacolor has quality systems and processes in place to listen to you, understand your requirements and address them.
Our Quality Policy reflects our commitment to ensure the highest-quality products and services for our customers. Our rigorous processes help us go the extra mile to enhance your experience with Datacolor.
The certification follows an extensive audit by UL DQS Inc., which conducted a thorough sampling of the company’s quality management system to ensure that Datacolor was compliant with all International Standards and stated procedures.
We need your help too
To know your requirements, we will occasionally conduct customer surveys. Please do actively participate in the same.
Equally important, we need your active participation in our Continuous Improvement Program. Please do keep sending us your valuable feedback and suggestions.
The International Organization for Standardization, www.iso.org, based in Geneva, Switzerland, is the source of the ISO 9000 and ISO 14000 families of quality and environmental management standards, respectively, and some 15,000 International Standards for business, government, and society. ISO is a network of national standards institutes from 146 countries working in partnership with international organizations, governments, industry, business and consumer representatives.
ISO 9001:2008 is an internationally recognized quality management standard. The standard focuses on defining customer quality requirements, use of data to analyze the processes, meeting applicable customer and regulatory requirements, enhancing customer satisfaction and continually improving business performance.