Magic Ticket

Datacolor is committed to providing you with the support you need. We provide numerous options to help you stay productive and get the most out of your Datacolor products. You have options from self-service online support to one on one expert help with a live person.

Our Color Management Experts can help you:

  • Leverage the full potential of our color management technology
  • With calibration support to workflow questions
  • Fully understand how to create & integration RAW calibration, display calibration & printer profiling
  • Learn the ins and outs of color management and get predictable color from shoot to print
  • Use Spyder tools with Adobe and other color managed software applications
  • Learn Color Management and the science behind it

 

datacolor support Getting Started Self Service Online Support

Installing your software should be simple and straightforward but if you do experience any issues and you need assistance, we’re here to help. Datacolor offers an extensive Frequently Asked Question database, video training and free online support through submitting a support ticket here.


golden ticket icon Magic Ticket – Gold – $99

This Magic ticket is good for one hour of personal support. One of our expert trainers will call or email you to set up a one-on-one online training that’s convenient for you. They will customize the training to your needs, industry and tools you’d like to discuss. Online sharing tools and video chat will be used to maximize your time together in this one hour session. Available in English, German & French.


platinum ticket icon Magic Ticket – Platinum – $199

This Magic ticket is good for 3 one hour sessions of personal support. One of our expert trainers will call or email you to set up a one-on-one online training that’s convenient for you. They will customize the training to your needs, industry and tools you’d like to discuss. Online sharing tools and video chat will be used to maximize your time together in this one hour session. The remaining 2 sessions can be used all at once or separately throughout the year. The sessions expire after 1 year’s time. Available in English, German & French.