Congratulations on your purchase of Datacolor Match Pigment!
You can download the software from this page, view the Quick Start guide for your product, plus find helpful links to Installation Guides and additional support.
Follow these steps below to start using your new software product:
Download your software packages using the corresponding link:
Note: To install the ISO image, open File Explorer and right-click on the file. From the pop-up menu, select the Mount command. This will open a virtual drive that is visible in File Explorer, from which you can install the software.
Important note before install: Please note this installation process is for standalone systems (a single computer), if you need multisystem installation, please contact your Datacolor representative for different procedures.
Additional factors for successful installation:
Install the Software on your computer. You must install the software in the following order:
1) Sybase • 2) Datacolor Match Pigment • 3) Datacolor Tools.
There are two options for activating your new Software, select the options applicable to you:
If you need additional information please download this guide.
Datacolor provides you additional information to get the most out of your software:
| Component | System Requirements |
| Operating System | Windows 10 and 11 (Pro or Enterprise Only) |
| Required Framework | Microsoft .NET Framework 4.7.2 or higher |
| Processor | Dual Core or higher (See Windows operating system requirements) |
| Memory | 8 GB or more |
| Hard drive | 500 GB For ToolsSV: SSD 1 TB Min, 4 TB |
| Display | 1920×1080 – size of text only 100% supported |
| Graphic card | Graphic card supporting OpenGL 2.1 |
| Connections | Serial, USB, Bluetooth or Ethernet (depending on spectrophotometer model) |
| Server OS | Windows Server 2016, 2019, 2022 |
| Additional Requirements | Only for Paint 2.X: SQL Server 2022 Only for Tools 2.X: SQL Server 2012 to 2019 |
| Internet Connection | Internet access recommended for software updates and license activation |
| LAN Connection | For ToolsSV – Network should be 1 GBPS min |
| Notes | Lower system configurations may limit performance, data capacity and operation of some features. Faster processor, more memory and faster hard drives will significantly enhance performance. |
Datacolor provides you additional information to get the most out of your software:
Please note, new releases of the Datacolor software, in most cases will not support discontinued hardware instruments (check here to see the full list of discontinued products), even if you have the old legacy driver.
At the same time, if you are running an obsolete Datacolor Software version, and have purchased a newly released Datacolor hardware instrument, you will need to update your software to the compatible release in order to support your new instruments.
Please work with your account representative to upgrade your instrument or update your software to the latest supported versions.
Sybase 12 and Sybase 17 can coexist on the same computer.
Installing Sybase 17, installs the required files to make Sybase 17 run on your computer. The Sybase 17 installation will add an Icon to the computer desktop with the Title Sybase Central 17. If Sybase 12 is already on the computer, there will be an icon with the title Sybase Central 6.1.0 which is the version of Sybase Central that is for Sybase 12.
Sybase 17 can open and use Sybase 12 database files
Sybase 12 cannot open Sybase 17 database files
If your database and software use Sybase 12 and you have Sybase 17 and want to use Sybase Central, please ensure that you select the Sybase Central 6.1.0 icon on the desktop.
Installing Sybase 17 on a system with Sybase 12 will not modify the database. It will not alter the ODBC Connection information either so the database provider will still be Sybase 12.
No Datacolor 24.x or 25.x product will install if Sybase 17 is not installed on the computer, the installation will end, and no changes will have been made to the computer. You will be prompted to install Sybase 17.
Installing Match Pigment, Match Textile, Tools, Tools SV 24.x or higher will require you to enter a new Activation code. If user does not have an activation code, the Datacolor product will not install and nothing will be changed. If a valid activation code is entered, then the new Datacolor 24.x or 25.x product will be installed. The installation will then run a Database update script that will bring the database to the correct schema version for the 24.x or 25.x product. The ODBC Connection information will be updated to use the Sybase 17 provider. At this point, the database will have been updated to the schema version to work with the 24.x or 25.x product, but the database will still be a Sybase 12 format. If you run the 24.1 or 25.1 product you will be prompted each time the software opens that the database was built with a previous version of Sybase and should be upgraded to Sybase 17.
To upgrade from Sybase 12 to Sybase 17 once the 24.1 or 25.1 product is installed launch the installation menu then Select the Upgrade/Rebuild option on the menu. A backup copy of the Sybase database will be made (named old) and a new Empty Sybase 17 database will be generated and then the data will be exported from the Sybase 12 database into reload files and these will be loaded into the new Sybase 17 database. At the end your database, dci_itm.db or Color.db, will be a Sybase 17 format. You will have a dci_itm_old.db or color_old.db that is the Sybase 12 format backup.
If you need additional support, please contact Datacolor Applications Team.
Concentrate scaling is a mathematical alteration of a formula to bring its colorant loading from its target level in a finished product to a formula for a material that is highly loaded that can then be used to mix with uncolored material to make a final product that is colored at the desired level. See more in this document
Keywords are a tool used to identify key properties of the materials you need to choose among when you are formulating to a new color standard. Keywords will help the user identify which colorants/materials have those critical properties which are necessary in color match. This is most useful when the number of colorant choices in your colorant sets are vast, and the knowledge of all those materials’ critical properties are not shared by all users. See more in this document.
Datacolor includes the capability to selectively limit a user’s access to the data management functions. This feature was created to protect proprietary color data, such as standard measurements and colorant data
This program enables you to create and edit Schedules, a super-queue tool which incorporate several job templates into a single queue. By considering multiple job templates, the Schedule feature automates the use of different templates (strategies) to achieve specific colorimetric and non-colorimetric requirements for the jobs in the queue. Please refer to the guide for more details.
When customer gets this error, it is normally due to one of two reasons:
1. The colorant was added to the database and was not calibrated. The colorant needs to be calibrated in order to be used in Formula Central.
2. In the Job Template, the colorant needs to be selected and the Job Template needs to be saved again. In this way, the colorant will be selected each time the user wants to use that Job Template.
Follow this instruction guide on XML import and export
Background:
Most Datacolor Instruments allow selection from multiple options:
1 Specular Included (SCI or INCL or Include) measures all the light reflected from a sample
2 Specular Excluded (SCE or EXCL or Exclude) avoids light reflected directly off the surface of a sample (Glossier samples will measure darker…)
Since there is no reliable method of converting measurements between these two conditions, the program will not allow measurements of different types to be used together in a single match job. See the Datacolor MATCH PIGMENT User Guide glossary for more discussion and definitions.
If you are seeing this warning message:
You have attempted an operation mixing incompatible measurements.
Your colorant set is measured using one condition (usually “Include”) and the Target, Trial or Substrate measurement(s) is made using another.
This could come from using measurements from two or more instruments with different designs.
Usually, the cause is inadvertently mixing samples measured with different SPECULAR settings on a single instrument.
To resolve this issue, calibrate your spectrophotometer and examine the upper left corner of the calibration conditions window.
You will likely find the default setting is changed from “Include” to “Exclude”
Correctly setting the instrument to the same condition as your colorant set measurements (usually “Include”) and measuring the offending sample again will resolve the problem.
Datacolor Match Pigment can exchange data with other software packages. For step by step information please refer to the instruction document.
